Contact us

Hello there! For customer service, sales, or general enquiries, please fill out our contact form, and we will do our best to get back to you within 48 hours.

Before reaching out, please check our frequently asked questions section, where you can find a wealth of information about  Good Company and our products.

Get in Touch

If you have any questions or would like to receive updates on Good Company, please drop us a line.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQs

If you still have further question about our company or products after reading these, please feel free to reach out in the contact form below – we love hearing from our customers and community! 

Why is Good Company's kefir not fizzy?

The flavour and texture of kefir products can indeed vary significantly between Europe, the Middle East, and the UK due to regional tastes and cultural preferences. Typically, kefir from Europe and the Middle East is quite effervescent and exhibits a strong lactic flavor. However, here in the UK, we've found that a milder flavor profile is generally preferred. As such, Good Company kefir is tailored to cater to this market demand.

Are your animals given hormones or antibiotics?

In the UK, antibiotics can be given to treat sick dairy animals when it's required, but milk from these animals not used for human consumption and all milk is strictly tested for antibiotic residues before processing. Any milk with detected residues is discarded. Hormones to boost milk production are not allowed in the UK. Therefore, our milk is free from antibiotic residues and artificial hormones. Our cows have a standard diet which includes outside grazing, consistent with many farms across the UK.

Why do you add guar gum?

Guar gum is a natural substance derived from guar beans, made from roasting and grinding guar beans, and it serves as a stabiliser in our kefir to prevent visual separation as the product is stored in glass. Please note that the use of guar gum does not impact the health benefits of our kefir but it enhances the overall consistency and visual appearance. It is added at below 0.1%.  Additionally, guar gum has been studied for its potential benefits to gut health and digestion.

Does your kefir use pasteurised/homogenised milk?

Our kefir is made using pasteurised and homogenised milk, in line with UK quality and safety standards. However, after this process, we introduce 13 live strains of kefir cultures. This ensures the milk contains all the probiotic bacteria associated with kefir, while being a consistent and safe to consume product.

What are the health benefits of soya?

Good Company's Barista Soya drink has many health benefits for you: It has zero sugar, and is fortified with B12, B2, D3 (vegan) and iodine to match the nutritional benefits of cow’s milk. It is also a complete source of protein - providing all 9 of the essential amino acids, appealing to those looking for a healthier milk alternative.

Is Good Company's kefir organic?

Our kefir is not certified as organic. The ingredients are: British cows milk and 13 distinct strains of kefir cultures - info on strains is available on our website.  Additionally, we include less than 0.1% natural guar gum (this is made from roasting and grinding guar beans) to stop our kefir splitting within our traditional glass pint bottles.

What does kefir taste like?

Kefir is known for it’s creamy mouthfeel and tart taste, similar to yoghurt. Our natural Kefir is on the milder side – the flavour will compliment pretty much any dish – but it still has a pleasant tang.

What are the health benefits of kefir?

Our kefir can help boost the immune system, improve digestion, and even aid in weight loss. Plus, it’s a great source of calcium, vitamin B12, and healthy gut bacteria.

How do you make your soya drink?

We can’t give away all the secrets of our production, but it’s made here in the UK, at our own state of the art food production facility in Preston that’s powered by 330 kW of solar power, more energy than we consume!  We take non-GMO soya that’s been sustainably sourced from non-rainforest regions, blend it with water to extract a delicious base soya and add natural vanilla flavour and vitamins to create a really lovely tasting and nutritious barista soya drink.

Is your soya drink made with non-GMO soy beans?

Good Company's soya drink is made using non-GMO soybeans that are sustainably sourced (from non-rainforest regions).

Get in Touch

If you have any questions or would like to receive updates on Good Company, please drop us a line.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Order Wholesale for your Business

If you’re a cafe, restaurant or office and would like to have a chat about having our product in your fridge, reach out to us via email, and we’ll get back to you.